FREQUENTLY ASKED QUESTIONS

What types of vehicles can be stored at AAA Plus Storage?

RVs, Boats, Trailers, Automobiles, Motorcycles, Commercial Vehicles, Semis, and Large Tractor Trailers. We also have self-storage units available for your personal or business storage requirements.

What are your rental rates?

Please call us at (951) 693-2343 for our most up to date rental rates and ask about our move-in specials.

What is the initial cost to rent a space?

Only the first month’s rent plus a security deposit is required. The security deposit is refundable.

What do I need to bring to the office during my move-in?

Please provide the following when moving-in:

  • One of the following forms of identification: state-issued identification card, driver’s license, passport, or military ID
  • Proof of Insurance if storing a Vehicle, RV, Boat, or Trailer
  • Vehicle/Trailer Registration if storing a Vehicle, RV, Boat, or Trailer
How is AAA Plus Storage secured?

The facility has a 24/7 on-site manager, security cameras, and lighting during the evening hours.  The facility is fully fenced and has razor-wire going across the top of the fence. In addition, you may only enter with your unique gate access code, and on top of that, only during access hours.  The facility was built with the primary intention of security in mind.

Can anybody enter the storage facility or is an access code required?

Only customers are allowed on-site.  Our facility has an electronic gate system which can only be opened by a unique access code that is assigned to each individual customer.

What's the difference between office hours and access hours?

Office hours are when the office is open and the site manager will be available to assist you. Access hours are when you can access your stored property using your unique access code.

When can I access my unit?

You can access your unit during access hours contact us.

I forgot my access code, what do I do?

Call or visit the site manager for assistance during office hours and he can assist you with this.

What is a drive-up/pull-through unit? What is a back-in unit?

Drive-up and pull-through units are really the same type of unit – they are an easy access parking space that has both ends open. You can drive your vehicle both in and out of the space. Similarly, you can pull your trailer through the space and pull it out. These units are ideal for storing large vehicles that are difficult to maneuver in tight spaces.

A back-in unit is a standard unit that is either backed into, or parked directly forward into. It is usually against a wall or a fence, and cannot be driven through.

Is there is a move-in truck available?

AAA Plus Storage is a full service U-Haul dealership. Please call us about our U-Haul Move-In Special and about renting a U-Haul for your moving needs.

Can I buy boxes and other packing products from AAA Plus Storage?

Yes. At AAA Plus Storage we sell a wide variety of boxes and packing supplies for your storage needs.

What does "on-site" manager mean?

An "on-site" manager is an agent of AAA Plus Storage that lives on or near the storage facility.

Can I reserve a unit? How far in advance can I book a reservation?

Yes, you can reserve a unit. With our reservation guarantee, we’ll guarantee to have a spot that fits your needs, or we’ll upgrade you free. We give you the flexibility to book a reservation up to 30 days in advance to help you plan ahead (a reservation deposit may be required).

How can I pay?

AAA Plus Storage wants to make your storage experience stress-free, including paying your bill. You can pay online, over the phone, by mail, or in person. We accept credit cards, debit cards, and checks. Alternatively, you can take advantage of your bank's online bill payment system for no extra charge.

Do you accept credit cards?

AAA Plus Storage proudly accepts MasterCard® and Visa®.

Can I pay my bill online?

Yes, you can pay your bill online via our secure online payment gateway.

Do I need to give you a notice when I am ready to move-out?

We require a 30-day written move-out notice to move-out. This notice can be picked up at the AAA Plus Storage office or it can also be found in the Forms section of this website.

What sizes are available and how do I pick my size?

We offer a wide variety of sizes to accommodate your storage needs. For vehicle storage, parking unit sizes range from 10 feet to 50 feet in length, and 8 feet to 12 feet in width. For self storage, determining the size of your storage needs is easy with the help of our Online Size Guide. If you need further assistance, feel free to ask one of our site managers who are trained to assist you in this process.

Do you have a dump station?

No, we do not have a dump site on our facility. However, we have an affiliation with a local storage facility that has a dump station, and our customers receive five free dumps.

Do you have a wash area for my vehicle?

Washing or rinsing your vehicle is not allowed on-site by our customers. We work with a few mobile detail and washing companies that are authorized to wash your vehicle on site, as they will perform the necessary cleanup and mitigation.

Can I work on my vehicle on-site?

You are allowed to perform any mechanical maintenance necessary to make your vehicle road ready (change a tire, battery, etc) but no major mechanical work can be performed on-site.

Does your site offer enclosed RV storage?

No, our site does not have enclosed RV storage units. We offer covered and open RV storage spots. If you absolutely require enclosed RV storage, please speak with our staff about RV covers and what specials we can offer.

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